Administrative / Guest Experience Coordinator

About the Job 

The role of Guest Experience Coordinator will communicate with Guests on their experience, review feedback, document issues and provide future solutions.

Roles and Responsibilities

- Reviewing Guest feedback/reviews Data
- Communicating with guest on experience
- Documenting issues and provide solutions 
- Communicating with operation team to ensure necessary fixes

Education and Experience Required

High School Diploma or General Education Degree (GED) required, Hospitality experience preferred. Excellent Communication skills, booth verbal and written are required in addition to; problem solving skills, follow up skills, and attention to detail. 

What We Offer 

We are pleased to offer a competitive base salary, medical, short -term disability insurance, paid vacation and sick leave, paid holidays, and 401(k) plan with a company match.
EEO/AA Employer

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